WHO ARE WE

The Victim Portal—part of PROSECUTOR by Karpel’s Integrated Victim Services—is a secure, user-friendly platform that enhances communication and engagement between victim advocates and individuals affected by crime. It offers an efficient, paperless way to stay informed and participate in the legal process through tools like:

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• Real-time case access: Victims can view approved updates to their case status, including important court dates. 

• Document handling: Securely sign documents (e.g., medical release forms) and upload required materials electronically.

• Two-way communication: Easily exchange messages via text or email. Automated notifications ensure victims receive timely alerts about case developments—text messages are automatically logged into the case file.

 

How to Sign Up for the Victim Portal

 

To enable access to the Victim Portal:

 

1. Victim Witness Setup: Your Victim/Witness Coordinator will enable a victim’s portal account and provide login credentials or instructions for access.

2. Receive Access Info: Victims receive onboarding via their preferred method—print, email, or text—outlining how to register and log in.

3. Log In and Engage: Once registered, victims can log in to view updates, sign documents, and communicate securely with their advocate. It’s important they follow the secure access instructions provided by your office.

4. Ongoing Updates: Information about upcoming dates or required documents will be communicated proactively via text or email and logged in the case file for transparency.

 

Benefits of the Victim Portal

 

•    Empowers victims by providing direct access to case information and updates.
•    Improves efficiency—reduces reliance on paper-based processes, making communication faster and more reliable.
•    Enhances documentation—every message, action, or document interaction is automatically recorded in the case file.

 

Victim Portal – Frequently Asked Questions (FAQ)

 

Q: What is the Victim Portal?
A: The Victim Portal is a secure online tool that allows crime victims to stay informed about their case, receive important updates, sign and upload documents, and communicate directly with a victim witness coordinator.

 

Q: Who can use the Victim Portal?
A: The Portal is available to victims of crime whose cases are being handled by our office and whose victim witness coordinator has enabled access for them.

 

Q: How do I sign up for the Victim Portal?
A: Your victim witness coordinator will create your account and provide instructions via your preferred method—email, text, or printed guide. You’ll then log in and set your secure password.

 

Q: What kind of information will I see in the Portal?
A: You can view case status updates, upcoming court dates, and any documents or forms relevant to your case. Only information approved for release will be visible.

 

Q: Is the Victim Portal secure?
A: Yes. The Portal uses encryption and secure logins to protect your personal information and case details.

 

Q: Can I send messages to my victim witness coordinator through the Portal?
A: Absolutely. You can send and receive messages, and all communications are saved in your case file for accuracy and documentation.

 

Q: Will I get notifications when something changes in my case?
A: Yes. You can choose to receive automatic text or email alerts when court dates change, new documents are available, or your victim witness coordinator sends you a message.

 

Q: Do I have to pay to use the Victim Portal?
A: No. The Portal is a free service provided by our office to keep you informed and connected during your case.

 

Q: What if I forget my password?
A: You can reset your password through the Portal login page or contact your victim witness coordinator for help.

 

Q: Can I still call or meet with my victim witness coordinator in person?
A: Of course. The Portal is an additional resource—not a replacement for personal communication.